Billing

  • Do all your therapists accept insurance?

    No. We have a mix of in-network and out-of-network therapists. If you plan to use your insurance benefits to access our counseling services, then please verify that your therapist is in-network with your insurance. Otherwise, you will be responsible for your therapist’s private pay fee.

  • Will you submit claims to my insurance company?

    Yes. If you are using your insurance benefits to access our counseling services and your therapist is in-network with your plan, then we will submit claims to your insurance company.

  • My therapist is in-network with my insurance plan. Why am I being charged?

    According to the terms of your insurance plan, you might be financially responsible for a copay and/or deductible. Call the phone number on the back of your insurance card to receive additional details.

  • My therapist is not in-network with my insurance plan. Can I receive reimbursement?

    It depends. If you have out-of-network benefits, then you might be able to receive reimbursement for a portion of your therapist’s fee directly from your insurance company.

  • Flexible Financing with CareCredit

    The CareCredit health, wellness, and personal care credit card gives you a convenient, flexible way to pay for care for the whole family—including pets! With everyday promotional financing for purchases of $200 or more, you can pay over time with convenient monthly payments. *

    See if you prequalify with no impact to your credit score HERE.

    *Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.

  • Who do I contact if I have additional questions?

    Send an email to biller@postpartumwell.com