Billing
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Do all your therapists accept insurance?
No. We have a mix of in-network and out-of-network therapists. If you plan to use your insurance benefits to access our counseling services, then please verify that your therapist is in-network with your insurance. Otherwise, you will be responsible for your therapist’s private pay fee.
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Will you submit claims to my insurance company?
Yes. If you are using your insurance benefits to access our counseling services and your therapist is in-network with your plan, then we will submit claims to your insurance company.
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My therapist is in-network with my insurance plan. Why am I being charged?
According to the terms of your insurance plan, you might be financially responsible for a copay and/or deductible. Call the phone number on the back of your insurance card to receive additional details.
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My therapist is not in-network with my insurance plan. Can I receive reimbursement?
It depends. If you have out-of-network benefits, then you might be able to receive reimbursement for a portion of your therapist’s fee directly from your insurance company.
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Flexible Financing with CareCredit
The CareCredit health, wellness, and personal care credit card gives you a convenient, flexible way to pay for care for the whole family—including pets! With everyday promotional financing for purchases of $200 or more, you can pay over time with convenient monthly payments. *
See if you prequalify with no impact to your credit score HERE.
*Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.
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Who do I contact if I have additional questions?
Send an email to biller@postpartumwell.com